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Changing my username

  • 13 November 2022
  • 5 replies
  • 556 views

I already have an account associated with my own email, I sign in with this email, for my son's sim only account. 

My son also has an email address that I can see once I have logged in, can you please change my login to my son's i.e. so that to login to his account, he logs in with his email address and not mine?

I think that this will make it easier for me to use my own email address with my new id account.

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Best answer by Mohammed 18 November 2022, 14:30

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5 replies

Userlevel 7
Badge +10

Hello @George Steed,

We can’t change the username once it’s registered unfortunately but you can update contact emails.

If you email was used as a username to register, then you can only log-into his account with that and for your own iD account, you’ll need to use a different username.

I hope that clarifies.

Mohammed

Most helpful thank you 

Userlevel 7
Badge +7

@George Steed 

Please let us know if you require any further assistance and we would be happy to help 😀.

 

Kash

I'm not seeing an option /link to mark a conversation as "most helpful", except replying! 

Userlevel 7
Badge +7

@George Steed,

Not to worry, I can see that it has already been marked as best answer.

If you require any assistance in the future you can get back to us via the Community.

 

Kash

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