I appear to have had an ID mobile account registered to my email years ago and that contract was cancelled so my ID mobile account has been deactivated by you.
Due to this old deactivated account I can't register a new account with my email address. Please either reactivate my account or unassigned my email to the old account so that I can register again and monitor my current contract.
I have been trying to contact you via the live chat but it has never functioned, the web page merely presents with error codes.