Morning all,
2 years ago I had a sim only account with ID. Fast forward to now and I have taken out a phone contract, but I am unable to log in to my account on the app or online because the email is already registered as an account but won't let me log in because it was more than 6 months ago.
I somehow managed to get in today, but everything is at 0 except a days allowance at -674, in very confused and obviously just want my account to be set up and running smoothly like it was before.
Thanks if you read this far, double thanks if you can help!
Best answer by andewhite
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