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Question

Two plans, one account?

  • 26 June 2022
  • 2 replies
  • 52 views

I have two mobile numbers and two accounts but can only access one of them , how do I switch to the second account?


2 replies

Userlevel 8
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You need to create a second iD My Account online for the additional number.

You won’t be able to use the same username (email address) for your second account - iD only allow one mobile number per account. 

Userlevel 3
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Hi @Jonathan Bain 

 

You’ll only be able to access one number/plan per iD Mobile account, if you have a second plan you’d like to have an account I’d recommend registering one with a different email address used for the first plan! Hope this helps!

 

Tom

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