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Wrong email address - not my account.

  • 17 December 2020
  • 1 reply
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I have never registered with iD Mobile but I think someone has accidentally registered an account with my email address so I am being sent all of their bill notifications. Since I don’t actually have an account, I cannot do anything to change this. What should I do??

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Best answer by Kevin 24 December 2020, 14:25

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Hi there @lfozzie 

It would be worth just marking the emails as spam so you no longer get such notifications.  

Typo as it likely will be.  Generally speaking we’d need the account holder to get in touch to change their details, or to log in to their account and update their personal contact details they have stored there.

Why iD Mobile?