Hi folks,
I just switched my phone provider from Three Netwok to ID Phones and used a PAC code to transfer the number. I had no idea that using a PAC code automatically terminates the existing account. Unfortunately when I applied for the ID Phones contract I set the ID Phones start date for the end of my existing Three Network contract in 20 days time, not realising that I would have no phone service for 20 days. Three were unhelpful and I cannot contact ID Phones, all contact methods require a valid ID Phones phone number and as mine is not live I cannot use live chat, the support line, or even create an account. There is no sales team, or any other number than the support number which I cannot get into without a live phone number. Frankly I find this unbelievable. Does anyone have any idea how I can speak to someone?
Thanks for any help on this!