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Apple TV 3 months subscription free

  • 3 December 2023
  • 9 replies
  • 442 views

When I took the plan out it offered 3 months, yet no email to say how to activate or get the offer., NO emails received with offer or when Sim arrived. Site is very poor in it’s setup - no live chat etc

 

Hi @Craig Jones,

Welcome to the Community!

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

Hi I joined ID mobile & was promised 3 months free Apple TV but I can’t seem to find the promotion on the email sent when joining . Can you please resend the email to me please with the link to activate that ?

many thanks,

Michelle 

 

Hi @mlac882000 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

Hi I need my redemption link for apple tv I can't find my email?

Hi @Myles61 

 

How long ago did you purchase your plan?

 

Have you checked your junk/spam?

 

Have you had other emails about your iD Mobile plan?

 

Tom

I have no link for Apple TV either or  the data roaming. I have searched through every email I have received! 

Hey there @Shopaholicjane, welcome to Community!

 

When you say “or the data roaming”, what do you mean by this sorry?

 

In terms of the Apple TV email, have you still not received this? What did you order and on what date please?

 

Thanks,

Tyler

Hi Tyler,

I got a iPhone 15 Tuesday 3rd September.

i have not received the Apple TV email

i meant in 30gb of free EU roaming? Is that just automatically applied to my account

Hi @Shopaholicjane,

For the Apple Services Offer Click the banners in your order confirmation email, or in the email we send you 12 days after your purchase.

EU Roaming limit is automatically applied as all new purchases and upgrades have a 30GB Roaming limit in inclusive countries.

 

Kash

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