Can’t view bills at all. Updated browser and still just get white screen.
Hey
Thanks for letting us know. I’ve just tested it myself and i’m experiencing the same issue.
I’ve raised it to the team, and we’ll look into what’s causing the issue.
Thanks,
Nikhil
How long will this take to get sorted?
Hey
The team are looking into this now. Unfortunately, I don’t have an exact time as to when it will be resolved, but i’ll be sure to keep you updated.
In the meantime, you can view and download your PDF bill in the iD Mobile app.
Thanks,
Nikhil
Hey
The issue should now be resolved on your online account. When you get a chance, would you mind logging and giving it a try?
Let me know if you have any issues.
Thanks,
Nikhil
I cant log in online at all. Just get a white screen.
I can’t view bills online -I just get a white screen . And I can’t get into the ID app on my mobile -all I get is the green screen but nowhere to put in a password .
How does it go -”if it ain’t broke, don’t fix it “
I can’t view bills online -I just get a white screen . And I can’t get into the ID app on my mobile -all I get is the green screen but nowhere to put in a password .
How does it go -”if it ain’t broke, don’t fix it “
YES REDLEW YES 100% IF IT AINT BROKE DONT FIX IT! They literally do not care
Has this been resolved for anyone?
Can't even get in touch with customer service to discuss this which is ridiculous
Hey there
Thank you for your continued patience, and please keep an eye out on our socials/webpages for updates.
Thank you,
Tyler
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