cancel monthly contract with no number or details

Hi @Mandumoomoo,

Welcome to the Community!

You can re-register for the iD Mobile app.

However if you have the iD Mobile SIM you can text PAC to 65075.

If you wish to disconnect without the number, please let us know and we can PM you if required.

Kash

I can't cancel my monthly contract because ID won't let me! 

ID says cannot connect to the URL.

what does that mean? 

I need to cancel TODAY

Hey there @Teddybear, sorry to hear that.

Please try the following:

1. Via a different browser(s)
2. Via the app and website
3. Clearing cache/cookies on your browser(s)
4. Via a different device(s)

If still no luck, please contact our live-chat:

https://www.idmobile.co.uk/live-chat

Thanks,

Tyler