I am looking to get an eSim and I'd just send me here and tell me to use the chat function, but as I click on it nothing happens. I am using Chrome on a Chromebook all up-to-date anyone help?
I am looking to get an eSim and I'd just send me here and tell me to use the chat function, but as I click on it nothing happens. I am using Chrome on a Chromebook all up-to-date anyone help?
Okay
- Allow popup windows in your web browser.
- Use a different web browser.
- Use an incognito / inprivate window in your web browser.
Otherwise, send iD support a private message using Facebook Messenger.
Thank you for your help have now tried your suggestions , apart from messenger as I do not have it or Facebook. Nothing has changed no access to live chat.
Thank you for your help have now tried your suggestions , apart from messenger as I do not have it or Facebook. Nothing has changed no access to live chat.
Okay
All iD Mobile help & support services are online.
You may need to wait here until someone from iD Mobile reads your post. This forum isn’t real-time, and the iD staff may take a few days or more before replying to your post.
FYI, the Live Chat looks as follows in Chrome on Windows 10:
Thank you I found a work around in another part of the FAQ section and all sorted now
Hey there
Thank you for your assistance
We’re glad to hear all is sorted :)
Kind regards,
Tyler
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