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I have tried to install an esim for a new accou t for my daughter but it says no longer valid and to contact ID Mobile.

 

However I can't contact them because I don't know my daughters number and the chat bot etc always asks for your number.…

 

Thanks 

...

However I can't contact them because I don't know my daughters number and the chat bot etc always asks for your number.…

 

Thanks 

Maybe try sending a PM to iD customer service on Facebook Messenger or X (formerly Twitter), @mrsamyounghull. 

Hi @mrsamyounghull,

Welcome to the Community!

I hope that you managed to get this resolved.

If you require further assistance, please let us know.

 

Kash

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