This is not possible at present. You need to register a second online account to manage your son’s plan.

Thank you! That’s what I was told in store, but the lady on the phone told me that I can have 3 numbers under the one account. 

Hi @Rhianon,

Welcome to the Community!

As advised, you’ll need to register the account separately under a different email address.

Kash

Thank you Kash. It was an ID employee who advised me that I could have multiple accounts when I rang to cancel my sons account because I couldn’t manage it along with my own as they are both linked to my email address. 

@Rhianon,

We are very sorry for the incorrect information provided.

We’ll pass this feedback onto the relevant team.

Kash