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icloud

  • 3 February 2024
  • 6 replies
  • 74 views

I have recently changed over to ID mobile from another provider and provided the PAC number and this was actioned at the start of this week. However, when I try to log into my iCloud the two factor authentication code which is being sent is not being received to my number. Has anyone had a similar issue and could there be some sort of block on this. I am receiving other calls and messages fine. 

Sounds like Apple aren’t sending the message to the correct device, @Martyn84. 

Apple 2FA isn’t an SMS - they send the message using a network connection to the Apple device.

Have you spoken to Apple, @Martyn84.

It’s actually sorted now. Not sure how but everything  now seems to be working as it should be. 

Hi @Martyn84,

Welcome to the Community!

Glad to hear that this is resolved.

If you require further assistance, please let us know.

 

Kash

No

Unable to access Apple ID, icloud, media and purchases

 

Hi there @Olubunmio, if you’re unable to access Apple ID etc, then I’d recommend contacting Apple directly, as we do not control those here.

 

Thanks,

Tyler

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