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Having contacted phone supplier they've asked me to check the id sim is compatible with gsm and WCDMA frequency bands, no idea what this means! Any help much appreciated 🙂

2G no, 3G maybe. 3G is being shut down in the UK so it’s unlikely that works in your area and if it still does, it won’t for much longer.

GSM = 2G

WCDMA = 3G

Thanks for your response but now I'm even more confused! The phone is supposed to be 5G so not sure why they're asking me to ensure my SIM is 2G or 3G compatible 

What make and model is your phone?

Generic 

 

If your phone is dual SIM, try giving it a wipe and installing in the other sim slot. If that doesn't work you might need a new SIM.

My sim is not working on n my Nokia 105 

Hi @Siminiuc 

 

It doesn’t look like we officially support the Nokia 105, have you tried your SIM card in a device we officially support?

 

https://www.idmobile.co.uk/help-and-advice/approved-handsets

 

Tom

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