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Put my ID mobile sim card in an iPhone 13 and when someone calls me, the phone after ringing, cuts off and says I cut them off.  I've been to the Apple store and they say it is my network, ID mobile, that is the issue.

Amy ideas or help please?

Thank you 

Hi @ImogenBrewer 

 

Have you tried a network settings reset?

 

Are you able to try the SIM card in another device?

 

How are outbound calls?

 

Tom


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