Hey @Immy1894, just pop the iD SIM that came with your new handset into a phone, then call or text a friend or family member, who should be able to give you your initial iD mobile number.

Hi @Immy1894,

Welcome to the Community!

Just checking if you managed to get your number.

If you still require assistance, you can get back to us here.

Kash

It's an esim and the mobile hasn't arrived yet, so I should I hold off the number transfer process?

Hi @Ben Gannon,

I would advise waiting for your handset before processing the number port.

If you require further assistance, please get back to us.

Kash