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My phone has gone off today due to a late payment. I really need my phone for work however I am unable to pay my bill till the 2nd September is it possible to switch me back on till then please 

Hi @Kennydd82 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


Hello, I’m not sure who to contact but I’m looking to see if I could be reconnected and have more time to pay my bill? 


Hi @Mel Nicholas 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


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