Skip to main content

I have a physical SIM card how can I move to an eSIM?

Might not be possible currently, @Nico Kearns

Online iD eSIM help & support articles don’t seem to cover this process, merely how to change from an eSIM to physical SIM card. 


Hi @Nico Kearns 

 

You’ll be able to switch from an existing physical SIM card to an eSIM at any time, you’ll need to request a replacement eSIM which can then be activated.

 

 

Tom


Can I request a replacement esim


Can I request a replacement esim

 

This forum article explains how to do this, @Roger Perfield

 

 


Hi @Roger Perfield,

Welcome to the Community!

I hope that the article has assisted you with your query.

If you require further assistance, please let us know.

 

Kash


Reply