Unfortunately the iD community isn’t the best place for dealing with urgent matters @Simon Browning.
For quick assistance, you’re better off trying one of the following:
- Online Live Chat (via a popup window in your web browser).
- Private message using Facebook Messenger.
- Send an X (formerly Twitter) DM.
The agents work until 8pm on weekdays.
Thank you!! I got through on live chat and they sorted it straight away 🥳🥳
Hi @Simon Browning
Glad to hear you were able to get through to Live Chat and get this sorted.
Thanks for the help here @andewhite.
Tom