My Sim has stopped working. How do I get a replacement one as the Chat function on the website is not working and I cannot create an account as I cannot use the phone number with no functioning Sim.
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Does chat work from https://www.idmobile.co.uk/help-and-advice/complaints-procedure?
Wait 5-10 seconds, and the following should appear:
You can also collect a replacement SIM card from any Currys store.
Hi
Welcome to the Community!
I hope that you managed to get your query resolved.
if you still require assistance, please feel free to get back to us.
Kash
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