I am currently an ID Mobile customer, with a SIM only contract. I wish to purchase a new phone which includes a new contract with ID Mobile. Do I cancel the existing contract, or will this be automatically transferred?
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I’d recommend the following forum article, if you don’t want to end up with two iD contracts
You can discuss your upgrade options with iD telephone sales team, by calling 020 7139 1397 during normal office hours.
Hi
If you are wanting a new plan with a new number, then you can go ahead and make a new purchase, but if you don’t want two plans, you will need to contact us to cancel the old one.
I hope this helps.
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