New phone sim wont connect | iD Mobile Community
Skip to main content
Solved

New phone sim wont connect

  • July 24, 2024
  • 1 reply
  • 90 views

Got a new pixel 8a and inserted the sim and there is no connection (no service). It recognises as ID mobile but wont connect. Tried with another device and same issue so it seems to be the sim not the phone. Tried restarting, putting into airplane mode for 30s, cleaning the sim and none work.

Best answer by Matthew T

Sorry to hear you’ve been having issues @Bungo7 - has it now resolved? If not, I’d suggest getting a replacement SIM or eSIM:

Thanks.

This topic has been closed for replies.

1 reply

Matthew T
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • Answer
  • July 31, 2024

Sorry to hear you’ve been having issues @Bungo7 - has it now resolved? If not, I’d suggest getting a replacement SIM or eSIM:

Thanks.