Some customers may still be experiencing intermittent issues with the network. Their engineers are working hard to fix it and they apologise sincerely to the inconvenience this is causing.

Hi @Ben Brice 

Hey there, we're very sorry for any disruption, we are aware of the issue/outage and we are currently working on this as a high priority. We hope to have this resolved as soon as possible. Thank you for your patience with us.

Tom