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Since I got iD Mobile. I have had nothing but problems. I hardly get any service. Only the first bar on my phone  is showing.  We had a power cut yesterday and I switched to Mobile data and I had no network. I couldn't post on Facebook to ask if anyone else had the power cut. So I tried other sites and could not get on them either. I have never had any issues with previous suppliers.  I want to cancel but it says I would owe over £500. Why if I am not getting the service I have paid for. Its really doing my head in. 

Hi @Wenders,

Welcome to the Community!

We are sorry to hear about this.

Have you checked the coverage and network status at the link below:

https://www.idmobile.co.uk/help-and-advice/coverage

If no issues are showing it may be worth trying the SIM in a different handset and also sending out a replacement SIM.

 

Kash

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