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I have paid my phone balance of £33 and has gone through with my bank, however I am now getting charged an additional £33 because of an “overdraft payment” but I have paid my phone bill every month 

Hi @Jessica Percival,

Welcome to the Community!

Any overdraft charge from your bank is something that you would need to take up with your bank.

Unfortunately we are unable to advise on any bank charges.

 

Kash


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