My mother is a vulnerable customer. She has had an email saying she will have to change her phone as it does not have 4G connectivity /4G calling. She does not want a Smartphone. ID no longer seem to sell Doro phones, which is what she has at the moment. The only large button phone I can see on your website (Nokia 2660) does not appear in the list of compatible phones that you sent. Unless you can suggest a compatible phone I think we will have to change network. (By the way your live chat is a waste of time).
Phone not 4G compatible but none of the ones on the 4G calling page are big button phones and/or sold by iD Mobile
Morning
Sorry for the delay in getting back to ack to you. The Nokia 2260 is compatible with 4G and will work great on our network.
![](https://uploads-eu-west-1.insided.com/idmobile-en/attachment/232e811a-d296-4481-94ec-1c652d8c4703.png)
Thanks.
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