Phone not 4G compatible but none of the ones on the 4G calling page are big button phones and/or sold by iD Mobile | iD Mobile Community
Skip to main content
Solved

Phone not 4G compatible but none of the ones on the 4G calling page are big button phones and/or sold by iD Mobile

  • July 10, 2024
  • 2 replies
  • 87 views

Caroline Hope
New Contributor

My mother is a vulnerable customer. She has had an email saying she will have to change her phone as it does not have 4G connectivity /4G calling. She does not want a Smartphone. ID no longer seem to sell Doro phones, which is what she has at the moment. The only large button phone I can see on your website (Nokia 2660) does not appear in the list of compatible phones that you sent. Unless you can suggest a compatible phone I think we will have to change network. (By the way your live chat is a waste of time). 

Best answer by Matthew T

Morning @Caroline Hope,

Sorry for the delay in getting back to ack to you. The Nokia 2260 is compatible with 4G and will work great on our network.

Thanks.

This topic has been closed for replies.

2 replies

Matthew T
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • Answer
  • July 24, 2024

Morning @Caroline Hope,

Sorry for the delay in getting back to ack to you. The Nokia 2260 is compatible with 4G and will work great on our network.

Thanks.


Caroline Hope
New Contributor
  • Author
  • New Contributor
  • July 24, 2024

Thank you Matthew.