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Both services are dead. When I try to male a call or phone Voicemail there is a deathly silence. I do receive calls occasionally. Bill up to date Service Plan shows 100% availability but  

Hey there @Paul Woodhead, we’re very sorry to hear this.

 

How long has this been an issue for please?

 

Thank you,

Tyler

Three weeks or longer.

Hi @Paul Woodhead 

 

Okay, how are texts and data?

 

Have you tried your SIM card in another device?

 

Tom

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