Hi all
Just switched to ID and got a Pixel 8. There was a promotion for free pixel buds or watch. I've submitted my claim, but it's been referred back as I need proof of purchase of the handset.
All the emails I have from the ordering process, make no mention of the handset, just the upfront payment and monthly rental. Any idea where I can find an actual copy of the order for the handset. (Can't see anything on my ID account)
Cheers
Paul
Anyone....Bueller....
Anyone....Bueller....
Currently the iD staff seem around ~5-6 days behind real-time reading topics and members posts in this forum,
This members forum probably isn’t the best place for non-Bueller answers about iD orders and iD accounts.
Maybe try the iD online Live Chat service, Facebook Messenger, or X (formerly).
The iD advisers work until 8pm on weekdays (6pm at weekends) - the iD chatbot works 24/7. 
Thanks for the response. I'll give that a go
Cheers
Hey there
As
If not, please let us know and we can assist further here.
Thank you,
Tyler
All sorted on the live chat. Cheers all
We’re very glad to hear
Thank you,
Tyler
Already have an account? Login
No account yet? It's really easy to register here
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
