Hi,
I need proof of usage for insurance purposes, how do I get this? I have the IMEI number for the device.
Thank you,
Leah
Hi,
I need proof of usage for insurance purposes, how do I get this? I have the IMEI number for the device.
Thank you,
Leah
Hey
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Mohammed
I need proof of usage, I've talked to the agents on chat twice but both time they told me to wait 48h but i still didn't receive it. Please message I urgently need it.
Hi
Welcome to the Community!
Are you still waiting on the proof to be sent?
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Kash
Hi
I also need proof of usage for an insurance claim.
Hi
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Kash
Hi,
I had received proof of purchase but it’s proof of ‘usage’ that I need. My insurance had sent me a number associated with my insurance that was a temporary number and I want proof I haven’t used it for a refund on my insurance.
Thank you,
Leah
Hi
We’ve responded to your private message about this.
Tom
i also need proof of usage please?
Hi
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Kash
I also require this for registering with insurance.
I also require this for registering with insurance.
They’ll need it to register the insurance, but if you ever have to claim, they’ll understandably ask you for proof of cost (how much you paid for the device only). Something which I am in the middle of learning ID will not give you. Insurance premiums wasted.
Hi
If you have purchased a contract handset we are unable to provide the full value of the handset on the document.
We can however add the monthly cost of the handset and term of the contract.
Kash
Please do PM.
Hi
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Tom
Hi,
I talked with you guys three times for the proof of usage and it's been more then 10 days . My insurance company is owned by currys and id mobile is also owned by currys . I don't know which one is more worse
I'm looking for a proof of usage document.
I can't find a live chat or anything on the ID mobile ap. Can anyone assist?
Hi
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Tom
Hi
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Tom
I needs my stolen phone first and last usage of proof in details and i need sim blocked and reactivated details as well for insurance claim in pdf documents please. So, i can provide to my insurance company Soon. I am doing message on live chat from last three weeks firstly they sent incorrect documents when i did talk about it now they sent me mail that they are unable to send please help me soon. Its very urgent for my insurance company need this soon. My very stressed about it please anyone help me there is no customer service contact number so i can talk with them.
I needs my stolen phone first and last usage of proof in details and i need sim blocked and reactivated details as well for insurance claim in pdf documents please. So, i can provide to my insurance company Soon. I am doing message on live chat from last three weeks firstly they sent incorrect documents when i did talk about it now they sent me mail that they are unable to send please help me soon. Its very urgent for my insurance company need this soon. My very stressed about it please anyone help me there is no customer service contact number so i can talk with them.
Well i had the same problem and they can't help first they keep saying you will receive in 48 hours and they will stretch your request and in the end they will say it's been so many days you didn't use your sim so we can't help you. I just wish you won't the same problem. Because my claim had been cancelled because of lack of information.
Hi
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Tom
Hi
I believe in your case your device wasn’t used in the last 30 days on iD Mobile, therefore we wouldn’t check the logs as they weren’t recent enough, sorry.
Tom
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