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roaming


Niamh S
New
 Contributor

I have had to move countries from Uk to Irl due to a family emergency.

I still have till Jan 2024 left on my contract.

How do I change my roaming setting/stop extra charges on my contract? 

 

Need info ASAP.

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4 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12487 replies
  • December 4, 2023

Just set the bill cap for your iD account to £0 @Niamh S


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • December 6, 2023

Hi @Niamh S,

Welcome to the Community!

We hope that your issue is resolved but please let us know if you require further assistance.

 

Kash


Niamh S
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • December 6, 2023

Is the reply given by the other user the correct/best solution?


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8484 replies
  • December 8, 2023

Hi @Niamh S 

 

Should you want to avoid any extra charges on your iD Mobile plan, setting your bill cap to £0 would be the best way.

 

Tom