sim card wont work on dads phone | iD Mobile Community
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sim card wont work on dads phone

  • July 6, 2024
  • 1 reply
  • 41 views

Martin Quinnin
New Contributor

Hi.

 

i took out a new contract for my elderly dad.  The phone that came with it is not the phone he will be using. Instead he’s going tos tick with his basic phone. The SIM card won’t work.

 

i just want to cancel his contract and go elsewhere. Please help

Best answer by Tom

Hi @Martin Quinnin 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

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1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • July 18, 2024

Hi @Martin Quinnin 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom