I have recently swapped over to ID mobile.
my number has been fine with iMessage and FaceTime, however, today it has completely stopped and says it needs activating. I have
followed the steps I have been told but have been unsuccessful.
I have recently swapped over to ID mobile.
my number has been fine with iMessage and FaceTime, however, today it has completely stopped and says it needs activating. I have
followed the steps I have been told but have been unsuccessful.
Hi
Welcome to the Community!
Please can you try the following.
1) Turn off iMessage (Settings > Messages)
2) Restart your phone (by pressing and holding the on/off button)
3) Tap Settings > Phone > My Number and confirm that it is correct.
4) If it is not correct, please enter the correct number
5) Turn iMessage back to On (Settings > Messages)
6) Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”.
Please let us know how you get on.
Kash
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