Skip to main content

Hi, earlier today I chatted with one of your assistants (Thobeka) regarding my sim not having service. He said it would be reset, and would work after ten mins. He also gave my account a £10 credit. That was a while ago. The service connected briefly but then went again. Please can you fix this and check the credit was added. 

Hi @Gibbo79 

 

Have you spoken to the live chat again about this?

 

Is this with the activation of a replacement SIM card?

 

Tom

Hi Tom. 

 

The chat team did eventually reset the account and sim is working atm. 

Thanks for getting in touch. 

SG

Hi @Gibbo79,

Glad to hear that it is resolved.

If you require further assistance in the future, please let us know.

 

Kash

Reply


Terms & Conditions