Hello. I am currently without a service, after receiving a SMS this morning, stating my SIM activation is in progress. This is puzzling, as I did not request any changes to my SIM or my account. Thankyou in advance.
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Is your SIM up and running now? If not, speak to a live chat agent using the link below, and they should have you up and running again in no time.
https://idmobile.co.uk/live-chat
Hi, no I’m still without a service after contacting an agent via “X”. I’m waiting on a follow-up from the “Chief Executives Office”. If nothing happens until after this weekend I shall be closing my account.
Update: A physical SIM replacement is in the process of being posted, which should resolve the issues.
Thankyou again.
Hey there
We’re glad to hear that our Twitter/X team were able to point you into the CEO’s direction, and by the looks of your recent comment, this has been resolved which we’re very glad to hear!
Please let us know if that’s not the case.
Thank you,
Tyler
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