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So me and the missus have been with ID mobile for several months and have never really had an issue with the service ….. until quite recently.

I know the problem isn’t with my phone cos my missus is also having the same problem on her phone.  Phone calls keep breaking up so either I can’t hear them or they can’t hear me …. sometimes the call just won’t connect unless I try several times. 

The problem isn’t restricted to in our house, it also happens when I’m in another part of the town.

Anyone any idea what the problem could be please??

Postcode area is BB10

Thanks  :)

Exactly the same today ….anyone any ideas please??

 …. just wondering if anyone else is having similar issues??
I’m chatting to an agent online as I type this ….. but if this sin’t sorted soon, I’ll be looking for a more reliable network ...

Hi @Moonbeam,

Welcome to the Community!

Just checking if you managed to get some assistance via Live Chat?

If you still require assistance, please let us know.

It sounds like there may be some work being carried out in the area.

 

Kash

@Kash  - I’ve had a reply thanks and this is still being addressed  :)

Hi @Moonbeam,

Glad to hear that you got an update.

If you need any assistance from our side, you can get back to us here.

 

Kash

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