Why do I have to pay for text messages when they are unlimited, these aren't premium or picture messages
Hi
Have you checked your iD Mobile monthly bill to see what texts you’ve been charged for?
Texts to regular UK mobile numbers are unlimited, however if you’re texting premium or non-standard numbers you may be charged.
Tom
I only text work phone it isn't premium at all
It's a normal mobile phone number like mine is
Not all mobile numbers are considered normal by iD Mobile,
For example, any mobile number that begins with 07406 59x xxx, is considered non-standard at iD.
To check online, click HERE.
07713 xxxxxxx
Isn't on the list
07526
Perhaps the iD online list out-of-date, or there’s been a billing error,
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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