I have recently purchased a 100GB pay monthly plan from Currys and downloaded the Id Mobile app.
In the app Your allowances Data remaining: 99.5GB/20GB - whatever that means
Minutes remaining: Unlimited
Texts remaining: Unlimited
Your current plan 20GB Data <--------
Unlimited Minutes
Unlimited Texts
Please can anyone Explain this to me? Any help appreciated!!!
I have the same problem, already contacted support and they are hoping to resolve it soon, been assured even though it says 20gb I am on 100gb data
Thanks - much appreciated!!!
Hi
Sorry about this, the team are aware of some issues with allowances showing incorrectly in the iD Mobile app/website, they’re working on a fix for this.
Tom
Yes Thanks Tom
Hi
If you require further assistance, please feel free to get back to us here.
Kash
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