Hi,
I want to change my number as I have been harassed a few times. I have reported it to the police and I do have a crime reference number.
How do I request a number change?
Thanks.
Best answer by Kevin
View originalHi,
I want to change my number as I have been harassed a few times. I have reported it to the police and I do have a crime reference number.
How do I request a number change?
Thanks.
Best answer by Kevin
View originalI want to change my daughters number as she is being hassled. I know that there is a charge and accept this.
The live chat could not help.
Hi
Someone from our back office team will be in contact with you soon through Private Message. Thank you for your continued patience.
-Mohsin
Hello there
We’ll send you a private message from our side now so that we can help you further with this if you’ve not since spoken to our Live Chat Team that is?
Simply click on your profile icon in the top right, then go to your private messages.
Hi
We have replied to your other post and you should have a PM waiting for you.
Thanks,
Ryan
An ex is harassing me on a private number but I don't want to involve the police, a bit of a shame you won't accept evidence other than a crime ref. no. as £25 is a bit steep for me right now. I'm just about able and therefore willing to pay for the sake of some peace, but I think this policy should be re-evaluated because plenty of people out there will be in a similar position of being afraid/unable to come forward and needing to protect themselves.
Hi
We will send you a Private Message now to help with this.
-Mohsin
i havent been able to change my number, chat doesnt work either does the change number change dont know what to do would be nice if someone could help me.
I also can't block or ignore private numbers as I have regular telephone consultations which mean I have to answer witheld numbers several times a week. Please can someone get in touch to help me change it asap, I could be missing out on really important information
I
Hello
I believe we’ve already picked this up via Social Media to resolve.
If this wasn’t you or you haven’t spoken to us on Social Media, please let us know and we’ll be happy to help sort this here?
Mohammed
Hello
First head to https://my.idmobile.co.uk/web/cpw/pre-registration/-/registration/registerMyAccount
Register for an account and use the iD number on the SIM (not the one to keep).
Then log-in
Click My Services > Keep your number
Enter the PAC code and number to keep
This will then be processed.
Let us know if you have any issues.
Mohammed
I need to change my number urgently and I can’t speak to anyone to do this!! Really frustrating and it urgent.
I would like to change my number, I have tried 7777 and live bot chat but neither have been helpful. I am happy to pay £25 but need to know how I can get it changed please?
Hi
Hi I want to change my mobile number how do I sort this
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Will
Can someone please help me I need to change my number I’ll pay the fee
Hello can I please receive a private message to begin changing my mobile number, automated replies do not work. Thanks
Hi
We’ll send you a private message on here so that we can verify your details and help with your request.
To view the message sent. Simply click on your profile icon in the top right, then go to your private messages.
Thanks.
Michelle
iD Mobile
Also need to change my mobile number urgently due to harassment, live chat bot is unclear what option to choose for this.
Hello I really need my number changed I can’t speak to no one on the phone? Please can someone help me
Hi
We’ll drop each of you a Private Message now to start processing your number changes.
Will
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