I've recently switched to ID and saw online a promotion for a £100 gift voucher. Received the phone last week but no gift card included.
There is no information anywhere on how to redeem, and on the website it states it will be sent with the phone. There's no one to speak with online, and I cant even get on the live chat as it always states "busy".
Sooooo annoying as I was going to use that voucher to buy new earbuds for the phone. Looking online it seems quite a few people have the same issue...seems odd that there are so many forgotten gift cards and they are incredibly difficult to chase and resolve.
Is anyone else having the same/similar issue? I'm curious to know how many people this has affected and how you've managed to resolve it, as I've got absolutely nowhere