Hopefully you can help me with this too
Best answer by Mohammed
View originalHopefully you can help me with this too
Best answer by Mohammed
View originalHey
I think you’ve tagged the wrong Mohammed here, however, I can support.
Sorry to hear you have not received your trade-in promotion.
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Mohammed
I've had this issue too, was emailed with the original trade In price of £84 but not had the 24 hour email for the £150 boost when buying the s22 ultra. Was this promotion legitimate? Seem many have had to chase this up theirselves
Hey
Yes it is a genuine offer, the Trade-in Team at Carphone Warehouse are just dealing with a high volume of trade-ins from my knowledge.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
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We’ll see you there.
Mohammed
Hi
Thank you :)
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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