Hello, I referred a friend for a 24 month contract back in October 2023, however neither of us have received our £30 Currys gift cards. Could you help please?
Hi
Welcome to the Community!
Before we send you a PM please can you confirm that you followed all the steps on the link below:
https://www.idmobile.co.uk/legal/terms-and-conditions-refer-a-friend
Also did you receive any emails after submitting the referral?
Kash
Hello Kash, yes I followed all the steps and yes I received the email attached and my friend also filled out his details on the form because he received an email to do so. Thanks
Hi
Thanks for getting back to us.
When did you receive that email?
It can take 90 days for you to receive the reward after receiving that email.
If you don’t have it after this time we can PM you.
Kash
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
Hello, I am the friend who was referred to iD mobile by Regan. Could you help to add the £15 credit to my account too please? Thanks, Ed
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
-Lauren
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