Question

£30 Currys gift voucher not received

  • 29 February 2024
  • 7 replies
  • 84 views
Regan Doherty
Rank

Hello, I referred a friend for a 24 month contract back in October 2023, however neither of us have received our £30 Currys gift cards. Could you help please?

7 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @Regan Doherty,

Welcome to the Community!

Before we send you a PM please can you confirm that you followed all the steps on the link below:

https://www.idmobile.co.uk/legal/terms-and-conditions-refer-a-friend

Also did you receive any emails after submitting the referral?

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Regan Doherty
Rank

Hello Kash, yes I followed all the steps and yes I received the email attached and my friend also filled out his details on the form because he received an email to do so. Thanks 

Kash
Rank
Userlevel 7
Badge +7

Hi @Regan Doherty,

Thanks for getting back to us.

When did you receive that email?

It can take 90 days for you to receive the reward after receiving that email.

If you don’t have it after this time we can PM you.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Regan Doherty
Rank

Hello, email received on the 31st October 2023

Kash
Rank
Userlevel 7
Badge +7

@Regan Doherty,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
E
Rank

Hello, I am the friend who was referred to iD mobile by Regan. Could you help to add the £15 credit to my account too please? Thanks, Ed

 

Lauren
Rank
Userlevel 4
Badge

Hi @ed1991, thanks for getting in touch.

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

-Lauren

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