I've been with Id Mobile for quite a while and 4g coverage was strong both indoors and out. Recently though the coverage has been very poor. Most of the time one bar, occasionally two but quite often nothing. Definitely thinking of leaving.
Hi
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Kash
Hi
How long have you experienced the issue in your area?
Have you checked the coverage checker to see if there is any ongoing work in the area?
Kash
Same here!
Hi
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Kash
No fix yet. Either no bars or one bar. It used to be very strong.
Looks like there’s an issue in your area,
Hi
Welcome to the Community!
Work and outages can last a few days whilst the team works on getting a fix in place.
I would advise to let us know if the issue isn’t fixed in the next 48/72 hours and we can get it escalated.
Kash
Hi Tom,
My 4g signal dropped from solid 4 bars to typically one bar a couple of weeks ago.
My postcode is GL170AN.
Sometimes now, I get nothing at all. I have a Samsung A34 5g and I have powered off then on, airplane mode and reset network settings.
Thanks
Howard
Hi
Sorry to hear this, how long have you been having issues?
Please could you let us know the postcode(s) where you’re having issues?
Tom
I had this same issue a few weeks ago. Turned out they were doing some work on my local mast. It went back to normal after a few days.
Perhaps there’s upgrade works, network faults, regular congestion, etcetera in your area,
Check online at https://www.three.co.uk/support/network-and-coverage/network-support.
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