Hi all,
Just wondering because I'm stupid and probably didn't read carefully but a CPI+3.9% price increase being 7.9% just happened to me a bit ago and wondering if this is clearly stated in the contract easily spotted or hidden in murky small print?
I ask because I find an 8% price rise unacceptable given I'm paying mainly for a phone that is now 'old' and so NOT rising in price and it has to be very very clear this was going to happen when I agreed for this not to be against consumer law.
If it is mentioned once on p12 of a 36 p contract hidden somewhere then it is still illegal; it must be clearly signposted.
It probably was and I'm just dumb but does anyone happen to know? Because if not I'll of course be demanding a refund plus return to base rates prior or ability to leave contract without paying or go to consumer rights ombudsman.
Needless to say either way, bye bye ID after this contract. 8% price rise for a year on a contract that is 75% paying off a depreciating phone; absolutely absurd and just taking advantage of customers to the point where I now know not to trust you as a company so thanks for the heads up. If we take their word for it and assume it's all for services then I'm now paying a rise of 32% for their sim, cheers you anti consumer and lying company.
P.s
Your signal sucks too
Best answer by WelshPaul
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