I did not create an account before ordering my phone contract. I ordered the Samsung Flip 4 but as I was so excited to get started I allowed autofill to put an email I no longer have access to as my contact email.
Will I be able to update this once my order arrives as I have no way of knowing what is going on or what to do? I have the order number if that helps.
+9
With your order number handy, give the iD telephone sales team a call on 020 7139 1397.
Hopefully they’ll be able to give you an update.
🤞
You’ll be able to use an active email once you register for your “My iD Account” online.
+4
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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