Hi, please help it says I took out a contract in 2019 for 5 quid a month sim only. I cannot access this account and have spent hours going through bank statements I have never ever paid these through my account and it stopped two months ago according to my credit statement. I can’t get accepted for my mortgage I generally have no idea and don’t understand a contract sim going on for 4 months please please help me this is effecting my life.
account in arears i have nothing about
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Userlevel 8
+6
Hi
Drop iD Mobile a DM via one of their social media accounts with a link to this thread and they will assist you further. If you wait for a reply here, you could wait days. Even then, private messaging back and forth here could take weeks or months before anything is sorted.
Userlevel 7
+4
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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