Question

Account/number switch help needed please

  • 1 October 2022
  • 1 reply
  • 46 views

i have in my name an ID rolling contract sim only that my son has used for years now. He is old enough to have a sim in his own name now, so how does he open an ID mobile sim account but KEEP the ID mobile number from my account?

so it would be an ID mobile to ID mobile sim only transaction where my ID mobile account would be closed and a new one opened in his name but with “my” old number


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1 reply

Userlevel 7
Badge +7

Hi @huggs,

Unfortunately we can’t process internal number ports, which means that you can’t move one iD number to another iD Mobile account.

However if the number is ported to a different network then ported back into iD Mobile on the new contract you shouldn’t have any issues with keeping the number.

 

Kash

Why iD Mobile?