Question

App not recognising new phone number

  • 6 December 2023
  • 1 reply
  • 21 views

I'm trying to register on the app but I keep getting an error msg to say its not recognising the number and I need an active number. 

 

This is the number I was given and has been active for 2 months now


1 reply

Userlevel 7
Badge +7

Hi @Danikich,

Welcome to the Community!

Have you requested a number port recently?

If the port is taking place you won’t be able to register until the port is complete.

It may be worth trying to register via the website instead. Please click HERE to register online.

If you have any issues, please let us know.

 

Kash

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