so i just applied for a contract with ID mobile, i have a email saying “success, your order is being processed, *refrence number* we will email you when your item has been dispatched. does this mean ive been accepted for the contract? thank you!
Suspect your iD contract starts when your order is dispatched,
After getting my order being processed email, I received a separate order complete email (later on).
oh ok, thank you
Hi tori,
Success! You've placed your order with iD, and your order reference is ********
Your order is now being processed, and we'll email you as soon as your item has been dispatched.
It can take up to 24 hours to process your order, so don't worry if you don't hear from us straight away. If you don't hear from us after 24 hours, feel free to get in touch.
The iD Team
You should be able to ask the iD sales team about your order status
Call them on 020 7139 1397, during normal office hours.
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