Hello, a few months back, I purchased a sim only plan but after waiting a few months for the sim to arrive, it never did. After being charged £7 per month, I decided to cut my losses and move to another provider so I cancelled the direct debit to ID mobile with my bank.
However, because the sim never arrived, I was not able to set up an account as my number was not linked to the sim so how do I cancel my plan with ID mobile while having proof of the plan but without having an account??
+7
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
Already have an account? Login
No account yet? It's really easy to register here
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
